diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 2920370091
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Once connected, wait for the OTP to be sent after clicking "send OTP" - if it doesn't arrive within the allotted time, try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to customer support via email to complete the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, the minimum withdrawal amount is Rs. 100, which is relatively higher compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus rewards. This means users can access the money they've earned through gaming activities, but not the bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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